The privacy policy explains why we collect information about you, how we use this information, and how we consider your privacy. This privacy policy applies to the processing of personal data carried out by Hjartestad on www.hjartestad.no and associated digital channels. Personal data includes all types of information related to an identifiable person, such as name, email address, phone number, etc.

 

If you are unsure about what information we have about you, or if anything is unclear, please feel free to contact us at hjartestad@stad.kommune.no 

 

Hjartestad does not collect personal information unless you provide it yourself, for example, by contacting us via email.

 

We need the information to stay in touch with you and assess your needs for a potential future customer relationship. If you have consented to newsletters, your email is used for newsletter distribution. Your personal information is not used for purposes other than what was originally intended.

 

Only we in Hjartestad and our suppliers when necessary have access to the personal information. We will take all reasonable precautions to ensure that our employees and third parties who have access to information about you have adequate information to ensure that they process this information in accordance with this statement and our obligations under privacy legislation. We never sell the information to third parties.

 

We use personal information to ensure you have a good user experience on our website. We use personal information to protect our services against misuse and fraud.

 

If you have a customer relationship with us, we store your personal information for as long as the customer relationship lasts. In cases where we may have a genuine interest in cooperation at a later date, we also retain your information after the customer relationship has ended. We retain the necessary information for accounting reasons.

 

 

 

In some cases, we share personal information with other companies that provide services on our behalf. This is primarily to provide you with a safer and better shopping experience. The following third-party suppliers may also collect and store information on www.hjartestad.no

 

We use Independent Analytics to gather statistics on how you use and interact with our services. Information recorded by visitors includes reading time, visit time, geographic location, and most/least viewed pages. The data is utilized to gain insight into which services you prefer, enhance the website, and improve your user experience. User data is collected and stored locally on our server without using cookies. No personal identifiable information is stored or transmitted to external sources. Learn more about how Independent Analytics complies with GDPR.

 

 

As a customer, communication with us may occur via email, phone, and SMS. This may involve general matters regarding your customer relationship. Examples of this could include confirmation of items or services you have or are about to order. Your contact information and textual correspondence are stored in these cases.